Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at knot.threads@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Buyer will be resposible for shipping cost and it will be deducted from return amount.
You can always contact us for any return question at knot.threads@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the cost of return shipping within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at knot.threads@gmail.com.
Example Quilts
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T-shirt Quilt
This type of t-shirt quilt is with sashing.
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Memory Quilt
Memory quilts can be made using smaller infant clothing or larger clothing pieces that will be cut down in patchwork style. Can be done with or without sashing.
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T-shirt Quilt
This type of t-shirt quilt is without sashing.